Many years ago, the board members and senior managers of Volkshilfe wrote a mission statement for Volkshilfe. A mission statement describes the tasks and rules of a company.
You can download the Mission Statement of Volkshilfe Upper Austria (in German).
Here is a short version of the Mission Statement of Volkshilfe in Upper Austria in easy-to-read language:
- We work in the social sector.
- We are independent.
- Freedom, equality, justice and solidarity are very important. Solidarity means sticking together and being able to depend on each other.
- We act against discrimination. Discrimination is when, for whatever reason, someone is treated worse than another person. Reasons for discrimination can be:
- Gender: man or woman
- Origin: for example, people are often discriminated against because they have a different skin colour
- Homosexuality: homosexuality is what people say when a woman loves a woman and when a man loves a man. People can also say lesbian (for women) or gay (for men, and for women).
- Physical or mental disability
Goals and tasks
- There are people, who need help and who are socially disadvantaged. We help these people to lead a better life. We achieve this by means of the special services we offer these people.
- We want to point out social problems and injustices, and offer solutions for these problems.
- We speak openly about social disadvantage in the hope of encouraging all other people to stand up for more justice.
- We direct our services to what the people need.
- When we provide services, we want the people to feel well-cared for.
- We want to provide services of good quality.
- We want all people to be able to take advantage of our services. Even if they have little or no money available.
- We have employees whose main job is working for us.
- We have employees who are volunteers.
- For us, it is important that all employees are well-suited professionally and personally to the work of Volkshilfe.
- We want the employees to take on responsibility and we want the goals of Volkshilfe to be important to them. We achieve this through
- Shared decision-making
- Further education
Cooperation with public authorities
- Volkshilfe adds its own offers to those from the public authorities. Public institutions such as federal states, municipalities or social welfare offices are all parts of the public authorities. Together, they are called the public authorities.
- The work of Volkshilfe is important and deserves recognition. A sign of recognition is the right to have a say in matters. Volkshilfe wants to have a say wherever decisions about the social sector are made.
- Volkshilfe calls for financial support. Its services should be taken into consideration in the budgets of the public authorities.
Cooperation with other social institutions
- Volkshilfe has an open attitude to other organisations in the social sector and wants to avoid competitiveness.
- Volkshilfe works hard to pursue cooperation with other organisations in the social sector, which have similar goals, including socio-political goals.
- Information and experience should be exchanged.
- The services offered should be sensibly coordinated with each other.